Polityka prywatności

Privacy & Data Protection Policy

Last Updated: September 28, 2026

Welcome to sfcde.shop ("we," "our," or "us"). We are dedicated to respecting your privacy and safeguarding your personal records in full alignment with the General Data Protection Regulation (GDPR) and European Union data privacy standards. This Privacy Policy details how we collect, handle, store, transfer, and protect your personal information when you browse our storefront, explore our catalog, or submit orders.

By accessing or using our website, you confirm that you have read, understood, and consented to the operational data practices outlined below.

  1. Lawful Grounds & How We Use Your Data
    We process personal data strictly under valid lawful bases established by the GDPR—including contractual necessity, legal compliance, and legitimate operational interests—to:

  • Assemble, inspect, and package orders during our standard 1 to 3 business day warehouse processing window;

  • Coordinate freight routing and courier transport across Poland and other supported countries, with shipping transit typically requiring 7 to 15 business days;

  • Coordinate physical cash collection at doorstep delivery through authorized carriers under our exclusive Cash on Delivery (COD) system (where no online payment is required, cash is handed directly to the courier after inspection, and package rejections or returns produce no additional hidden fees or transaction surcharges);

  • Administer return requests, conduct quality assessments, and remit approved reimbursements via bank transfer within our 14-day post-delivery return window;

  • Deliver prompt customer care and respond to inquiries;

  • Verify order authenticity and prevent fraudulent, fictitious, or abusive purchasing behavior;

  • Transmit order receipts, dispatch confirmations, and parcel tracking details;

  • Issue promotional notices where permitted by statute or supported by your prior consent;

  • Satisfy statutory fiscal, tax, bookkeeping, and commercial record-keeping obligations.

  1. Categories of Information Collected
    We collect information submitted voluntarily by users alongside technical telemetry recorded automatically during website navigation.

Information Submitted Voluntarily

  • Identity & Delivery Records: Full legal name, billing address, and reachable physical delivery addresses located within Poland and other supported countries.

  • Communication Identifiers: Active email address (aaa0507027726@gmail.com) and valid contact telephone number (strictly required for courier dispatch verification, route planning, and delivery notifications).

  • Payment & Transaction Specifics: We operate strictly on a Cash on Delivery (COD) basis. We do not request, process, or store credit card numbers, debit cards, PayPal credentials, or advance online payment tokens during checkout. In the event of an approved return initiated within 14 days of delivery, we collect necessary bank account details (such as IBAN/BIC) solely to remit your reimbursement via bank transfer.

  • Purchase Records & Correspondence: Detailed logs of ordered items, transactional timestamps, customer support messages, and voluntarily submitted reviews or feedback.

Information Gathered Automatically
When you interact with our website, our server systems automatically record standard technical telemetry, including:

  • IP address and approximate geographical location;

  • Browser build, version, and operating system;

  • Hardware specifications and display parameters;

  • Pages viewed, duration of visits, referral links, and clickstream sequences;

  • Cookie identifiers, session tokens, and performance metrics.

This data is gathered solely to maintain server stability, monitor operational performance, prevent unauthorized system access, and optimize your browsing experience.

  1. Cookies & Tracking Technologies
    We utilize essential, functional, and performance cookies to maintain core platform operations.

Cookies allow our systems to:

  • Keep selected products stored in your shopping cart;

  • Preserve active sessions and site preferences;

  • Evaluate network traffic volume and server workload;

  • Present optimized product displays and relevant recommendations.

You may adjust, block, or delete cookies via your browser settings. Please note that disabling essential cookies may impact specific checkout functionalities.

  1. Third-Party Data Sharing & Service Partners
    We do not sell, rent, or trade your personal records. Information is shared strictly when necessary with vetted operational partners operating under confidential processing agreements:

  • Logistics & Courier Providers: Trusted international and regional transport carriers operating across Poland and other supported countries to route consignments and collect physical Cash on Delivery payments upon delivery;

  • Banking & Financial Partners: Licensed financial institutions engaged strictly to disburse customer reimbursements via bank transfer for approved returns;

  • Hosting & IT Infrastructure Providers: Cloud hosting services and server infrastructure partners that host our platform, maintain database security, and provide system backups;

  • Technical & Analytics Providers: Systems that evaluate website performance, technical stability, and user interaction;

  • Professional Counsel: Legal advisers, auditors, and accountants ensuring fiscal, commercial, and regulatory compliance;

  • Government Authorities: Law enforcement or judicial bodies when strictly compelled by mandatory statutory obligations.

  1. Technical Safeguards & Data Security
    We maintain comprehensive technical and organizational safeguards designed to protect personal data against unlawful destruction, unauthorized access, alteration, or interception:

  • End-to-end SSL/TLS encryption covering all digital transactions and form submissions;

  • Hardened server environments with restricted administrative access credentials;

  • Enterprise firewalls and continuous intrusion monitoring;

  • Scheduled threat evaluations, vulnerability patching, and security maintenance.

While we take every reasonable precaution to protect your records, no data transmission over the public internet or digital storage facility can be guaranteed as entirely immune to risk.

  1. Storage & Retention Standards
    We preserve personal records only for the duration required to complete authorized business activities and statutory obligations:

  • Order, shipping, and recipient records are maintained throughout fulfillment, the 14-day post-delivery return window, and any applicable statutory product liability periods;

  • Accounting ledgers, tax documentation, and commercial transaction records are archived in strict accordance with mandatory statutory retention periods;

  • Support inquiries and correspondence are retained until the matter has reached a definitive resolution.

When personal information is no longer needed, it will be securely deleted, permanently anonymized, or safely discarded in accordance with applicable laws.

  1. Statutory Privacy Rights (GDPR)
    Under the GDPR and applicable European data protection legislation, you hold specific statutory rights:

  • Right of Access: Request confirmation of processing and obtain a copy of the personal data we hold about you;

  • Right to Rectification: Request correction of inaccurate, incomplete, or outdated details;

  • Right to Erasure: Request the deletion of your personal records once legal retention grounds have lapsed;

  • Right to Restriction: Request limits on processing under specific statutory criteria;

  • Right to Object: Object to data processing grounded in legitimate commercial interests;

  • Right to Data Portability: Obtain your personal data in a structured, commonly used, machine-readable format;

  • Right to Withdraw Consent: Revoke previously granted consent at any time without compromising prior lawful processing;

  • Right to Lodge a Complaint: Submit a complaint to your local supervisory data protection authority if you believe your privacy rights have been infringed.

To exercise any of these protections, please contact our support desk.

  1. Protection of Minors & External Portals

  • Minors: Our storefront is intended exclusively for individuals aged 18 and older. We do not knowingly collect personal data from children. If we discover records belonging to a minor have been collected without proper consent, we will promptly delete them.

  • Third-Party Links: Our website may contain links to external platforms (such as courier parcel tracking networks). We exercise no control over and assume no responsibility for the privacy practices, security, or content of third-party websites.

  1. Amendments to This Policy
    We reserve the right to revise this Privacy Policy periodically to reflect changes in business operations, logistics workflows, or legal requirements. Revisions become effective immediately upon public posting on this page with the updated revision date displayed at the top. Your continued interaction with the storefront confirms your acceptance of the updated terms.

  2. Privacy Support Desk
    For questions regarding this Privacy Policy, our data handling standards, or to exercise your statutory rights, please contact our Customer Support team:

  • Store Identifier: sfcde.shop

  • Customer Support Email: aaa0507027726@gmail.com

  • Supported Delivery Scope: Poland and other supported countries

  • Accepted Payment: Cash on Delivery (COD) Only (no online payment required, hand cash to courier after inspection, zero hidden fees for rejections or returns)

  • Return Window: 14 calendar days from delivery