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Last Updated: September 28, 2026

We are dedicated to providing fast, professional, and friendly assistance for every inquiry regarding our store, products, and fulfillment services.

Our Customer Service Department is readily available if you need guidance before placing an order, wish to check parcel tracking across our delivery network (covering Poland and other supported countries, with order processing taking 1 to 3 days and shipping transit requiring 7 to 15 days), want clarification on our exclusive Cash on Delivery (COD) payment procedure—where no online payment is required, cash is handed directly to the courier after inspection, package rejections or returns produce no additional hidden fees, and no other payment methods are currently supported—or require instructions for filing a return under our 14-day post-delivery policy.

Customer Support Directory

We review and address inquiries promptly during regular business hours to ensure a smooth resolution. Thank you for your trust and for choosing sfcde.shop; we look forward to assisting you.